A few years ago I had the privilege of working with an amazing startup team in Boston. From the start we were getting great traction. Unfortunately as our website traffic increased, the people we left behind became more and more obvious. What started as the rare event turned into thousands …

User eXperience has become a really popular term that’s regularly tossed around in design and product circles. But as a beginner, it’s not necessarily clear what exactly user experience is. According to Merriam Webster UX is defined as "The overall experience of a person using a product such as a …